How it works. Fresh clean clothes in four easy steps

Book online, leave your bag out, and we'll collect, clean and deliver it back to your door.

A neat stack of freshly folded laundry
Collection & delivery£0
Free on every order
  • Free collection & delivery
  • Live order status updates
  • Customer support, 24/7

Four easy steps. From your door and back again

What happens to your order, and what we tell you along the way.

  1. Book your slot

    Choose a collection time that works for you and book in a few clicks on our website or app. It's quick, easy and flexible around your schedule.

    • A notification confirms your order
    Booking a laundry collection on the My Laundry Room website on a phone
  2. Bag it and leave it

    Put your clothes in one of our bags, or any durable bag. We'll come to you at your chosen time and collect it, hassle free.

    You don't have to be home. Leave the bag somewhere safe and let us know.

    • A notification when your driver is on the way
    • We let you know once it's picked up
    A My Laundry Room laundry bag left on a front porch for collection
  3. We'll take it from here

    Sit back and relax. We take your items to our local facilities and look after them thoroughly.

    • A notification lets you know it's in safe hands
    A woman relaxing on her sofa with a cup of tea and her phone
  4. Delivered fresh, right to you

    We bring everything straight back to your front door, neatly packed and ready to put away.

    • A heads-up before we deliver
    • A notification when your driver is on the way
    • Live driver location and arrival time
    • A notification once it's delivered
    My Laundry Room collection and delivery van
    My Laundry Room app showing live driver location and estimated delivery time

Good to know. Before you book

Collection and delivery are free. You only pay for the cleaning, at our listed prices.

  • Same-day express

    Order before 12pm and get it back the same day. Small extra charge.

  • 10% off repeat orders

    Set up a weekly, fortnightly or monthly collection and save on every one.

  • £25 minimum order

    So every journey counts. Smaller orders are topped up to £25.

  • Book your way

    Use our website or app. Questions? WhatsApp us or call 020 7870 7975.

My Laundry Room reviews from real customers

A selection of real customer reviews from Google and Trustpilot. Open any review to read it where it was posted.

Ready? We'll be at your door

Book a free collection in a couple of minutes, or message us with any questions.